Aaron Tisdale

Incredible customer service

Item: Regina Mazda
Rating: 5

I, without a doubt, want to express my sincere gratitude and apprection of Mazda's customer service.

My quick story, I was up in Sasktoon, my car keys were stolen out of my hotel room leaving me with no way home. I contacted Justin Hardy to get some advise on how I can maybe get a new fob the following day or what options might work best.

This is where the story takes an amazing and exemplary turn! Justin went to my home in Regina, got my spare set of keys and drove up to Saskatoon that same night to make sure I had my keys and I was able to get home.

He drove in cold, wintery Saskatchewan conditions to help me out. I cannot adequately express how amazed and how appreciative I am!

I was up in Saskatoon for a conference and I made sure to tell everyone there of my Mazda story and everyone was impressed and stated they have never seen service like this before.

So again, many, many thanks to the Mazda team and to Justin Hardy!

Kristy I am hoping you can forward this up the Mazda chain because I sincerely believe everyone at Mazda should know how incredible the Regina Mazda dealership is.

Thank you so very much,

Aaron

2016 Mazda 6 GT owner and lifelong Mazda customer.

Other customers satisfied

HANNAH

Would come back here again and again and recommend to anyone who asks

As said previously Justin is a wonderful person to deal with and Kristy was so helpful on the finance side it was so easy. Masks appropriately used the entire visit and hand sanitizer available for use throughout the showroom Really great service from Justin and Kristy. We were in a pinch and... Read more

ALEXANDRIA HALE

A fun, easy-going experience with zero anxiety or pressure

I was dreading going to a dealership, but Kristy and Chippy made this a fun, easy-going experience with zero anxiety or pressure. Thank you, thank you! From beginning to end, my experience with this dealership and the team was fantastic. They listened to what I was looking for, and very... Read more

SHAUNA SINCLAIR

Regina Mazda are AMAZING!!!

Kristy always goes above and beyond to help a customer, and the owner is also very friendly, courteous and personable.... always talking to customers like they are family. This is my second new Mazda through them and would not want to shop for a vehicle anywhere else!! All of the staff at Regina... Read more

Douglas Lawrence

Family-like atmosphere

I have high expectations with this dealership as we have bought 12 or so vehicles. We keep coming back as Mazda continues to deliver a high standard of vehicle product. More importantly the level of service is superb and that is what keeps me coming back. Cam and his team are great ambassadors... Read more

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